Yourcroatiaholiday.com provides online travel services through its own websites and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms.
What kind of personal information does Yourcroatiaholiday.com use?
When you make a reservation, you'll be asked for your name, address, telephone number, email address, payment details, the names of guests traveling with you and your preferences for your stay.
To make it easier to manage your reservations, you can open a user account. This allows you to save your personal settings, review previous bookings and manage future reservations.
When you visit our website, even if you don't make a reservation, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, language settings and pages that have been shown to you. We may also receive information about you when you use certain social media services.
Why does Yourcroatiaholiday.com collect, use and share your personal details?
• Reservations: First and foremost, we use your personal information to complete and administer your online reservation and forward your reservation details to the accommodation you have booked.
• Guest reviews: We may use your contact information to invite you to write a guest review after your stay. This can help other travelers choose a place to stay that suits them best.
• Account administration: We offer a user account facility on our website. We use the information you give us to administer this, allowing you to manage your bookings, take advantage of special offers, make future reservations more easily and manage your personal settings. Managing personal settings allows you to keep and share lists, share photos, see properties that you've searched for before, and see other information you've provided about accommodations and destinations.
During reservation of the accommodation, travel or other service that we offer on this site, you will ask for personal data of the bearer of the reservation (such as name, address, contact phone, etc.). This information will be used exclusively for the realization of services, delivery of documents and will be available exclusively to Your Croatia Holiday in the realization of the services. Billing information (such as card number, etc.) are especially protected and will only be available to banks and card houses for authorization of payment.
All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site .’